August 20, 2018 

Important Message to Patients About ParaMed Flex Clinics in London, Ontario

During recent inspections in London Ontario, the Middlesex-London Health Unit identified a lapse in certain infection prevention and control practices at three ParaMed Flex Clinics in London. Specifically, certain medical instruments used in wound care were not sterilized between each use to the standard that is required.

As a result, some patients who received services at these London clinics may have been exposed to improperly sterilized equipment. Patients who received wound care at the three London ParaMed Flex Clinics between 2008 and July 27th, 2018 may be at risk of a blood-borne infection. Although the risk of such an infection is very low, patients are advised to consult their healthcare provider to discuss testing.

ParaMed will be advising all impacted patients of this lapse and blood testing procedures by registered mail. Note that no blood-borne infections have been diagnosed and linked to the ParaMed Flex Clinics.

ParaMed provides nursing services at the Central LHIN Humber clinic located at 200 Church Street. The Central LHIN has confirmed that the Humber clinic has followed proper infection prevention and controls. We believe there is no risk to any of our patients as a result of this London-area issue. As a precaution, this clinic was also inspected by Toronto Public Health and they have confirmed that the clinic is employing appropriate infection prevention measures.

Should you have any questions or concerns related to this matter, further information can be found on the Middlesex-London Health Unit’s website at Patients can also call ParaMed directly at 1-888-746-5511 for further information.